Fort Collins, CO – [May 28th, 2026] – Telgoo5, a cloud-native telecom platform for billing, digital commerce, customer management, and operational enablement, today announced the addition of Newaya Recycling to its partner ecosystem. The partnership integrates Newaya’s device trade-in platform into the Telgoo5 environment, giving MVNO operators a seamless, ready-to-deploy solution for running device trade-in programs through any channel; fully online, through existing brick-and-mortar retail locations, or both.
For MVNOs, the ability to offer trade-in has historically been a gap that puts them at a disadvantage against larger Tier 1 carriers who use device promotions as a primary tool for acquiring and retaining subscribers. This partnership closes that gap, giving Telgoo5-powered operators the infrastructure to run trade-in-driven promotions without building anything from scratch.
“MVNOs are increasingly looking for ways to compete on value and drive subscriber retention beyond the plan itself,” said Stuart Chowning, CSO, Telgoo5. “Bringing Newaya into our partner ecosystem gives our operators a proven, ready-to-deploy capability to put device trade-in at the center of their growth strategy. Whether they’re running a digital-first operation or a retail footprint.”
“Telgoo5 has built one of the most operator-friendly platforms in the MVNO space, and their partners are exactly the kind of growth-focused operators our program was designed for,” said Adam Taylor, Business Development, Newaya. “MVNOs shouldn’t have to choose between competing on device promotions and protecting their margins. Together with Telgoo5, we’re giving MVNOs a more practical and scalable way to compete on device lifecycle and customer retention.”
Giving MVNOs a Tier 1 Competitive Tool
The integration addresses several critical priorities for MVNO operators:
Lower Customer Acquisition Costs: Trade-in offsets the cost of device promotions by capturing value from the subscriber’s existing device, making aggressive upgrade offers financially viable without eroding margins.
Stronger Subscriber Retention: By enabling trade-in-driven promotions similar to those offered by larger Tier 1 carriers, Telgoo5-powered operators can keep subscribers engaged through upgrade cycles rather than losing them to competitors.
Flexible Channel Deployment: Newaya’s platform supports fully online trade-in flows for digital MVNOs, as well as in-store trade-in for operators with existing brick-and-mortar retail, with no separate implementation required for each channel.
Retail Enablement: Newaya’s rep-facing tools make it easy for frontline staff to accurately grade and process trade-ins at the point of sale, reducing errors and improving the customer experience.
Unified Operational Workflows: Integrated directly into the Telgoo5 platform, operators can manage trade-in alongside billing, customer engagement, device management, and digital commerce workflows through a single operational environment.
The partnership is available to Telgoo5-powered operators beginning immediately.
To learn more about Telgoo5’s partner ecosystem, visit telgoo5.com. To learn more about Newaya’s trade-in program, visit newaya.com.
About Telgoo5 Telgoo5 is a leading provider of cloud-native telecom operating and monetization solutions for the wireless industry. Its innovative platform empowers MNOs and MVNOs to manage complex billing, customer relationship management, and network operations with unparalleled efficiency and flexibility. For more information, visit telgoo5.com.
About Newaya Newaya operates a smartphone trade-in program purpose-built for MVNOs. Newaya’s platform powers device grading, valuation, and logistics through a single integrated system designed to work across digital and retail environments. For more information, visit newaya.com.
Media Contacts:
Kaushik Kothari, Growth Strategy & Marketing Analyst, Telgoo5, [email protected]
Adam Taylor, Business Development Associate, Newaya, [email protected]