The latest News
A New Step Forward in Our AI Journey with Gartner®
Telecom is moving beyond AI that analyzes and recommends. We believe the next phase will be defined by intelligence that can understand customer context, anticipate outcomes, coordinate decisions and turn them into action. That is the direction behind Etiya Autonomous BSS. We are proud to be…
Briant Broadband Launches Mobile Service Powered by data2go.mobi
Mobile is a natural complement to Briant’s broadband and VoIP services, but high set-up costs and physical SIM logistics have historically made market entry difficult for smaller providers. Using data2go’s eSIM platform, Briant has been able to launch a nationwide mobile service…
Congratulations to MVNOINABOX.AI on an Exciting New Launch
A big congratulations to MVNOINABOX.AI on the launch of its new platform! This is an exciting step forward for the MVNO industry because it makes creating your own mobile brand feel far more accessible, intuitive, and fast. With MVNOINABOX.AI , businesses, entrepreneurs, creators, communities,…
MVNO Billing Software: Keeping Activation and Billing in Sync From Order to Invoice
A billing problem does not always begin inside the billing system. It can begin earlier, when an activation, plan change, suspension, payment, or cancellation is not reflected consistently across the subscriber lifecycle. For an MVNO, that gap can create incorrect charges, manual adjustments, and…
PAiCore Wins Two 1st Place Excellence Awards at the Antonio Meucci Global Telco Awards
PAiCore Technology has received two 1st Place Excellence Awards at the 4th Antonio Meucci Global Telco Awards in Madrid: Revolutionary Contribution and Best Telco “Newcomer.” The awards recognize two connected parts of our work: opening telecom infrastructure to more operators and making complex…
Hello Prepay Offers Affordable 5G Prepaid Wireless Plans with eSIM and No Contracts
Hello Prepay is bringing a flexible and affordable approach to prepaid wireless in the United States, combining competitive monthly pricing, nationwide 5G coverage, eSIM activation and simple account management for customers looking for an alternative to traditional mobile contracts. With prepaid…
New iOS, new questions: Getting support teams ready for iOS 27
You update your iPhone to iOS 27. You open your phone. Everything looks familiar, until you notice something new. Siri feels smarter. Messages work a little differently. Your camera has new ways to help you capture and interact with what’s around you. From a smarter, AI-powered Siri to expanded…
MVNO Launch Checklist: Is Your MVNO Really Ready to Go Live?
A launch date on a project plan and a launch-ready MVNO are two different things. Before commercial launch, critical workflows should work not only when a transaction succeeds, but also when a payment fails, a number port stalls, an activation is reversed, or a customer needs support. An effective…
Telecom subscriber retention starts with support: Key webinar takeaways
As competition intensifies across the telecom industry, providers are continuing to invest heavily in network expansion, new services and customer acquisition. Yet subscriber retention is increasingly influenced by another factor: the support experience. During a recent webinar, Ozmo explored how…
Build, Buy or Partner? A Practical MVNO Platform Decision Framework
Launching or scaling an MVNO creates an early technology decision: should you build the platform internally, buy an established OSS/BSS solution, or work with an MVNO enablement partner? There is no universal answer. The right model depends on where your business needs differentiation, how quickly…
Reliable Connectivity Starts with Device Interoperability
Why Device Interoperability Matters In today’s telecom ecosystem, successful connectivity depends on more than the network or the SIM itself. The device, operating system, SIM/eSIM technology, applications, and network infrastructure all need to interact correctly. For mobile operators and…
Telecom Kiosk Software for Prepaid Retail: Cutting Wait Times and Overhead
A prepaid customer who walks into a store for a routine refill usually already knows what they need. If that transaction still requires a retail associate and a staffed register, the store is using sales capacity on a low-complexity task. That is where telecom kiosk software can make a meaningful…
Partner Portal Software for MVNOs: What Retail Partners Actually Need to See
A retail partner selling wireless activations does not need access to an MVNO’s entire operating system. They need a fast, accurate view of what directly affects their business: what they can sell, whether an activation succeeded, what inventory is available, and what commissions they have earned….
Netquori Connect Opens a New IoT Revenue Opportunity for MVNOs
For many MVNOs, the next growth opportunity may not come from adding more traditional mobile subscribers. It may come from the connected devices their business customers are already deploying. IoT creates an interesting opportunity for MVNOs with an existing enterprise customer base. Connectivity…
Embedded Telecom: The New Playbook for Owning the Customer Relationship
SOURCE:- International Business Times UK The next generation of telecom providers won’t look like carriers at all, and a growing number of banks, retailers, broadband providers and digital service providers are betting on exactly that Ask most people who their mobile provider is and they…
A Buyer’s Checklist for Evaluating an MVNO Platform
A telecom platform can look flawless during a scheduled demo and still struggle under real-world operating conditions. For MVNOs, MVNEs, wireless dealers, and telecom operators, the difference between a platform that demos well and one that operates well often becomes clear only after launch —…
Inside the IQ Connect Activation Engine: From Order to Active Subscriber
An order confirmation and a working phone are separated by a surprising number of steps. The activation engine is the part of an OSS platform that makes that gap disappear reliably, order after order. From a subscriber’s point of view, activation should feel instant. Underneath that…
How Wecom Fiber grew subscribers 8x in 15 months without adding operational overhead
The challenge Wecom was growing rapidly but hitting friction points in customer acquisition and order fulfillment. They needed a checkout experience that could scale with them. Manual dispatch workflows were bottlenecking growth, and they lacked visibility into which campaigns were driving…
[Webinar] How telecom providers can turn support into a subscriber retention strategy
Join Ozmo for our upcoming webinar, How to turn support interactions into subscriber loyalty , and discover how leading telecom providers are transforming support from a cost center into a driver of customer retention. As competition intensifies across mobile, broadband and MVNO markets, the…
Atomic Mobile Launches Partner Network for Telecom Industry Professionals
Atomic Mobile has announced the launch of the Atomic Partner Network, a new program designed to bring experienced telecom professionals into a broader network focused on identifying and developing opportunities across the wireless ecosystem. The idea behind the program is simple: there are…
Kansys Co-Founder Arthur Koenig Returns as CEO
We’re pleased to announce that Kansys co-founder Arthur Koenig has returned to the company as Chief Executive Officer, bringing nearly three decades of experience, innovation and leadership back to the role. Arthur founded Kansys in 1997, building the company from a small systems integrator into a…
Why Silent Phone Number Verification is the Future of Digital Identity
For years, SMS-based One-Time Passwords (OTP) were the default option when verifying your phone number, typically while signing up for a new app or logging into an account. However, there are newer, more secure ways of validating user’s numbers. Between rising security risks, delayed messages, and…
Satellite Direct-to-Cell (D2C) Entitlements: A Simple Guide for Mobile Carriers
Imagine a mobile subscriber trekking deep in the Alps or sailing 50 miles offshore. Normally, their smartphone would display no mobile coverage. In an ideal world powered by satellite D2C, that subscriber is never truly off the grid. They can easily send a “home safe” text message from…
Ozmo recognized as a customer support solutions provider on MVNO Index
Ozmo has been recognized as a customer support solutions provider on MVNO Index, a platform that helps MVNOs, MVNEs and other telecommunications organizations identify technology and service providers across the mobile ecosystem. The listing highlights Ozmo’s role in helping MVNEs and MVNOs…