Why industry jargon is out and loyalty is in when it comes to talking telco
It's not you. It's me.We've grown apart, lost the spark, and I think it's best we move on. Apart from creating an obvious barrier to understanding, acronyms like MVNO do a terrible job of selling the many benefits connectivity experiences bring to a product suite. That's why I've ditched the term...
How do you avoid the race toward the bottom as an MVNO?
Since I joined the telecom industry about three years ago, I've spoken to dozens, if not hundreds, of Mobile Virtual Network Operators (MVNO) founders. These conversations have been rewarding in many ways, as they have given me a unique insight into what separates winners from losers....
Navigating the Telecom Cosmos: Lessons from Apollo 13 for MVNO Success
Embarking on the journey to become a Mobile Virtual Network Operator (MVNO) in the U.S. market can feel as if you're charting a course through the cosmos. The Apollo 13 saga, often dubbed a "successful failure," echoes the innovative spirit and resilience required to navigate the telecom...
Does 5G Present Opportunities for MVNOs or a step improvement?
Our interactions with MVNOs in the last 2 years have given us the sense that most MVNO view 5G as a step improvement over 4G (and the other Gs before that) hence have clear business opportunities for MVNO that are distinct from what hitherto been the case. In our experience, this is far from the...
Spanish MVNOs: Present and Future (Part II)
In the first part of this Guest Blog, we analyzed the size of the Spanish mobile market, focusing on the number of mobile lines and their distribution among different operators. The growing evolution of Mobile Virtual Network Operators (MVNOs) year after year became evident. Although licenses to...
Spanish MVNOs: Present and Future (Part I)
We will begin this analysis by thanking the CNMC for its commitment to transparency, providing the public with a valuable source of information on the dynamic telecommunications market. This accessibility is fundamental for all stakeholders in the sector, from operators and sellers to consultants...
Ten Years Later, Are MVNOs Still Lost in the Labyrinth?
In Jim Henson’s cult classic film the Labyrinth (The Labyrinth Trailer), a young girl named Sarah (starring Jennifer Connelly) must traverse an ancient maze to rescue Toby, her baby brother, from the villainous Goblin King, Jareth (brilliantly portrayed by the inimitable David Bowie). Armed with...
MNO View of MVNOs – threat, partner, or sales channel?
MNOs have something of a complicated relationship with MVNOs; while they can bring more customers into the network they can also be seen as potentially cannibalising the MNO’s market share, reducing the ARPU an operator receives from their connections. The short answer is that MVNOs can be all...
Unleashing the Power of AI: Transforming Customer Experiences for MVNOs
In today's fast-paced changing telco environment, Mobile Virtual Network Operators (MVNOs) are presented with both opportunities and challenges. The industry has and will always be extremely competitive, but MVNOs must discover innovative ways to differentiate themselves, enhancing experiences,...
From Sign-Up to Go: MVNOs Embrace Digital Onboarding in the Digital Age
The mobile telecommunications industry is buzzing with excitement as Mobile Virtual Network Operators (MVNOs) race to keep up with the digital revolution. Imagine this: You’ve just stepped off a plane in a new country, and within minutes, you’re connected, your SIM is activated, and you’re ready...
Lateral thinking in MVNO Innovation – Voices from Africa
The inaugural MVNO Nation Africa Conference will be taking place on 16th and 17th July this year in Cape Town. I am honored to be moderating a panel discussion titled Unleashing the power of innovation in African MVNOs. To the unschooled Africa and innovation especially in high tech industries is...
IoT – What is it, Do I use it, and what are the risks?
The term "Internet of Things" (IoT) is perhaps the biggest buzzword, in the telecom industry, with the worst name. Its predecessors “telemetry” and “machine-to-machine” (M2M) were much better descriptions of what “IoT” actually is. So what is IoT? At its core, the Internet of Things (IoT) refers...
Happy Customers, Happy Business: The Recipe for Success
The Burning Question: What Makes an MVNO Thrive? Across the vast online landscape of MVNO information, a critical question consistently arises: what separates successful MVNOs from the rest? Is simply offering aggressive deals enough to win customers? While competitive pricing can be a draw, it's...
Opportunities in the face of commoditised airtime pricing.
In the world of IoT, MVNOs passed a significant milestone in 2023, with over 200 connections managed globally. The ability to address ‘long tail’ IoT enterprise customers with the addition of being able to offer greater flexibility in addressing more niche requirements has meant that such players...
Are MVNOs taking AI seriously enough?
Around this time last year, over 1000 leading experts in Artificial Intelligence (AI) wrote an open letter calling for a pause in the development of AI. The dangers to humanity were laid bare “Advanced AI could represent a profound change in the history of life on Earth, and should be planned for...
