by Casey Zavaleta | May 12, 2025 | Customer Experience, MVNO
There’s no use trying to fill up a bathtub when the drain is open. Similarly, there’s little use in attempting to acquire large numbers of customers as an MVNO when your churn is out of control. So, let’s review some obvious and less obvious ways that an MVNO can go...
by Casey Zavaleta | Feb 3, 2025 | MVNO
Whether you’ve been an MVNO for ten years or for ten days, if it’s long-term success you’re after, complacency should be your number one enemy. What does complacency look like for an MVNO? It looks like retail plans that haven’t changed in a few years, the use of...
by Casey Zavaleta | Dec 9, 2024 | MVNO
If every great idea made the amount of money it could be worth, I’d have a lot of very rich friends. (But, in fact, I do not.) As Edison suggested when he said, “Genius is 1% inspiration and 99% perspiration,” many factors stand between a great idea and a great...
