There’s no use trying to fill up a bathtub when the drain is open. Similarly, there’s little use in attempting to acquire large numbers of customers as an MVNO when your churn is out of control. So, let’s review some obvious and less obvious ways that an MVNO can go...
We’re approaching the one-year anniversary of the first post Are MVNOs taking AI seriously enough? by our dear friend James Gray—a contributor to this community that we’ve all built together. His most recent post focuses on the integration of MVNOs into...
This year’s MVNO’s World in Vienna will bring together MVNOs from around the globe. The event has long acted as an anchor in the MVNO diary. A point to exchange ideas, debate changes and strike commercial deals. This year’s meet will be no different and will cover...
MVNOs operate on razor-thin margins, with leaders focused on managing acquisition costs, reducing churn, and tackling network fraud. Yet, one critical threat often flies under the radar and can have a huge impact on MVNO financials: Payments Fraud. Fraud-related...
Over the years, I’ve had the privilege of running BSS/OSS platforms for some of the biggest names in telecom, including Vodafone and Frontier Communications. Today, as the founder and CEO of a SaaS/Services company, I’m seeing firsthand how the Mobile Virtual Network...
We have met hundreds of MVNOs. They are all on the same journey, some will be better funded, some will take longer to scale, some will falter, some may not meet their aspirations. But one thing is as certain as taxes, and that is that there are 4 distinct stages that...
Rules and relationships evolve, often ending as circumstances change — so why cling to permanence in the world of business? In a rapidly advancing, interconnected landscape, fresh technologies, platforms, and systems surface every day, each crafted to make our lives...
I think we can all agree that MVNO differentiation is by far the most challenging topic in the virtual operator world. Differentiation is in many ways what will make or break you in terms of investment, time spent and ultimately success. For that reason, I figured...
Vibe coding is a new way to build software fast — with AI writing and wiring code according to your commands. You sit back, give the AI instructions like “connect my CRM to this mobile operator’s geolocation API,” and let it handle the grunt work. Sounds dreamy? It...
Over the past year, I’ve spoken with dozens of Internet Service Providers across North & South America and Africa. Some of those conversations happened in person, others during tradeshows or direct meetings. Nearly every time, the topic eventually shifts in the...
If there is one thing the telco industry has mastered, it is the art of perception. In a world where bigger often feels better, mobile plans boasting enormous data allowances have become the latest ploy mobile network operators are pulling from their increasingly...
According to Anatel data, in January 2025, Brazil had: 📱 263.3 million mobile phone accesses.💻 51.9 million fixed broadband accesses.☎️ 22.1 million fixed telephone accesses.📺 9.0 million pay-TV accesses. Additionally, according to the 2022 demographic census, there...
Now that the Mobile World Congress 2025 is drawn to its frantic end and its 3rd Annual MVNO Summit has been concluded a question lingers: “How did the GSMA manage to, once again, hit the mark, and yet, miss the point entirely?” While the GSMA presented a seemingly...
Last year, I had the opportunity to meet face-to-face with over 30 MVNOs operating in the United States. These insightful discussions provided a ground-level view of the market’s current state, the challenges MVNOs face, and the strategies they’re...
Examining the market for leading IoT CSPs (Connectivity Service Providers) within the domains of CMP (Connectivity Management Platforms) and eSIM capabilities, it is immediately evident that some real innovation is being brought to market in response to the growing...
