As fraud pressures rise and customer acquisition costs continue to climb, payment performance has become a strategic issue for MVNOs—not just a finance concern. This article outlines three critical payment metrics every MVNO should be tracking in 2026: approval rate, decline reason distribution, and true cost per transaction. Together, these indicators reveal how much revenue is being captured, where legitimate transactions are being lost, and what payment processing really costs beyond headline rates. For MVNOs operating at scale, small improvements in these areas can translate into millions in incremental revenue.
Is the video the best channel for MVNOs?
MVNOs are exploring video to capture attention, but research shows personal interaction and word-of-mouth remain the most effective ways to engage users. Creative digital content paired with authentic human connection drives community trust and long-term loyalty.
Partnering for prosperity – a digital value fabric
Introduction “If you want to go fast, go alone; if you want to go far, go together,” is an African proverb. It is as applicable to the telecom world today as it is to individuals as a philosophical perspective. The telecom world has grown to where it is from the world...
MVNO Offer Process: Initial Customer Experience Assessment
MVNO Offer Process: Initial Customer Experience Assessment. A dive into validating the customer experience from the initial quote.
Simplifying the MVNO Onboarding Process
Simplifying the MVNO Onboarding Process. The MVNO onboarding process is a critical step in establishing a successful partnership …
Essential Tips for Customer Onboarding
Essential Tips for Customer Onboarding. Customer onboarding can make or break the success for many MVNO / IoT businesses. First impressions…
From Sign-Up to Go: MVNOs Embrace Digital Onboarding in the Digital Age
From Sign-Up to Go: MVNOs Embrace Digital Onboarding in the Digital Age. The mobile telecommunications industry is buzzing with excitement as Mobile Virtual Network Operators race to keep up with the digital revolution. Imagine this: You’ve just stepped ….
