by Ndirangu Kibata | Jun 5, 2025 | Artificial Intelligence, MVNO, Trends
The last 5 years or so have seen a lot of buzz in the world around the advent of Artificial intelligence. This buzz was supercharged around 2022 – 2023 when OpenAI released their large language model frontend, ChatGPT. We have written industry position papers on...
by Brian Latchford | May 26, 2025 | Artificial Intelligence, MVNO, Trends
As a telecom SME, I spend my days thinking about bandwidth, latency, and network topologies. But as I prepare for MVNO Nation in Miami (their first USA event), my thoughts drift to more speculative territory as I know AI will continue to be a hot topic. So, what...
by Tanya Hyams-Young | May 19, 2025 | Artificial Intelligence, MVNO
The MVNO roller coaster Most MVNOs that we meet experience four distinct stages in their first five years: Launch frenzy Growth & scaling A reality check Capital raising (or maybe an exit) As a data and AI business specialising in telco and MVNOs, We have...
by Damien Hansen | Apr 28, 2025 | Artificial Intelligence, Customer Experience, Trends
“Computer says no.” The iconic 2004 Little Britain skit with its biting satire about a terrible travel agent and automation’s cold indifference had audiences around the globe wincing in recognition. Two decades on, computers are saying “yes” at a pace we’ve never seen...
by Tanya Hyams-Young | Apr 21, 2025 | Artificial Intelligence, MVNO
We have met hundreds of MVNOs. They are all on the same journey, some will be better funded, some will take longer to scale, some will falter, some may not meet their aspirations. But one thing is as certain as taxes, and that is that there are 4 distinct stages that...
by Andriy Zhylenko | Apr 10, 2025 | Artificial Intelligence, MVNO, Trends
Vibe coding is a new way to build software fast — with AI writing and wiring code according to your commands. You sit back, give the AI instructions like “connect my CRM to this mobile operator’s geolocation API,” and let it handle the grunt work. Sounds dreamy? It...
by Tanya Hyams-Young | Jan 27, 2025 | Artificial Intelligence, Customer Experience, MVNO
Article 3 from the Series: Winning in the data economy Topics covered: The MVNO as an AI first business Measuring success (and failure) The importance of Experimentation Cultural change: From Knowing to Learning Conclusion More than ever the DNA of businesses is being...
by Tanya Hyams-Young | Dec 19, 2024 | Artificial Intelligence, Customer Experience, Markets, MVNO
Article 2 from the Series: Winning in the data economy Topics covered: 1. Conceptual business case2. The benefits3. The costs and opportunity costs4. Comparing and measuring5. Conclusion Remember the days when every capital project needed a business case and they all...
by Ajna Jalim | Dec 2, 2024 | Artificial Intelligence, Customer Experience, MVNO
In an age where technology constantly disrupts the norm, Mobile Virtual Network Operators (MVNOs) are embracing the magic of Artificial Intelligence (AI) and Generative AI (GenAI) to supercharge their operations and wow their customers. These cutting-edge technologies...
by Tanya Hyams-Young | Nov 21, 2024 | Artificial Intelligence, Customer Experience, MVNO
Topics covered: Data as a currency. Trends in businesses leveraging data. What does this mean for Mobile Virtual Network Operators (MVNO’s). Conclusion. Introduction It was Zuora (I think!) that first coined the term the subscription economy some 10 years ago. It...
by Mark Prudhoe | Jul 16, 2024 | Artificial Intelligence, Customer Experience, MVNO
In today’s fast-paced changing telco environment, Mobile Virtual Network Operators (MVNOs) are presented with both opportunities and challenges. The industry has and will always be extremely competitive, but MVNOs must discover innovative ways to differentiate...
by Ajna Jalim | Jul 15, 2024 | Artificial Intelligence, Customer Onboarding, MVNO
The mobile telecommunications industry is buzzing with excitement as Mobile Virtual Network Operators (MVNOs) race to keep up with the digital revolution. Imagine this: You’ve just stepped off a plane in a new country, and within minutes, you’re connected, your SIM is...
by James Gray | May 27, 2024 | Artificial Intelligence, MVNO
Around this time last year, over 1000 leading experts in Artificial Intelligence (AI) wrote an open letter calling for a pause in the development of AI. The dangers to humanity were laid bare “Advanced AI could represent a profound change in the history of life on...