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AI and the MVNO Industry – Opportunities and Perhaps Mirages

by Ndirangu Kibata | Jun 5, 2025 | Artificial Intelligence, MVNO, Trends

The last 5 years or so have seen a lot of buzz in the world around the advent of Artificial intelligence. This buzz was supercharged around 2022 – 2023 when OpenAI released their large language model frontend, ChatGPT. We have written industry position papers on...

The Telecom Singularity: When Networks Become Self-Aware?

by Brian Latchford | May 26, 2025 | Artificial Intelligence, MVNO, Trends

As a telecom SME, I spend my days thinking about bandwidth, latency, and network topologies. But as I prepare for MVNO Nation in Miami (their first USA event), my thoughts drift to more speculative territory as I know AI will continue to be a hot topic. So, what...

Turning your MVNO into a growth machine

by Tanya Hyams-Young | May 19, 2025 | Artificial Intelligence, MVNO

The MVNO roller coaster Most MVNOs that we meet experience four distinct stages in their first five years:  Launch frenzy Growth & scaling A reality check Capital raising (or maybe an exit) As a data and AI business specialising in telco and MVNOs, We have...

Saying yes to the home grown agent and AI combo is putting MVNO’s ahead of the telco pack.

by Damien Hansen | Apr 28, 2025 | Artificial Intelligence, Customer Experience, Trends

“Computer says no.” The iconic 2004 Little Britain skit with its biting satire about a terrible travel agent and automation’s cold indifference had audiences around the globe wincing in recognition. Two decades on, computers are saying “yes” at a pace we’ve never seen...

Get Data ready for the Launch Frenzy – The MVNO roller coaster

by Tanya Hyams-Young | Apr 21, 2025 | Artificial Intelligence, MVNO

We have met hundreds of MVNOs. They are all on the same journey, some will be better funded, some will take longer to scale, some will falter, some may not meet their aspirations. But one thing is as certain as taxes, and that is that there are 4 distinct stages that...

Is Vibe Coding Good for MVNOs?

by Andriy Zhylenko | Apr 10, 2025 | Artificial Intelligence, MVNO, Trends

Vibe coding is a new way to build software fast — with AI writing and wiring code according to your commands. You sit back, give the AI instructions like “connect my CRM to this mobile operator’s geolocation API,” and let it handle the grunt work. Sounds dreamy? It...

Measuring, learning and keeping up with AI

by Tanya Hyams-Young | Jan 27, 2025 | Artificial Intelligence, Customer Experience, MVNO

Article 3 from the Series: Winning in the data economy Topics covered: The MVNO as an AI first business Measuring success (and failure) The importance of Experimentation Cultural change: From Knowing to Learning Conclusion More than ever the DNA of businesses is being...

The business case for data and AI

by Tanya Hyams-Young | Dec 19, 2024 | Artificial Intelligence, Customer Experience, Markets, MVNO

Article 2 from the Series: Winning in the data economy Topics covered: 1. Conceptual business case2. The benefits3. The costs and opportunity costs4. Comparing and measuring5. Conclusion Remember the days when every capital project needed a business case and they all...

Empowering Your Workforce: Upskilling with AI or Bringing in the Experts?

by Ajna Jalim | Dec 2, 2024 | Artificial Intelligence, Customer Experience, MVNO

In an age where technology constantly disrupts the norm, Mobile Virtual Network Operators (MVNOs) are embracing the magic of Artificial Intelligence (AI) and Generative AI (GenAI) to supercharge their operations and wow their customers. These cutting-edge technologies...

The data economy: why it matters for MVNOs

by Tanya Hyams-Young | Nov 21, 2024 | Artificial Intelligence, Customer Experience, MVNO

Topics covered: Data as a currency. Trends in businesses leveraging data. What does this mean for Mobile Virtual Network Operators (MVNO’s). Conclusion. Introduction It was Zuora (I think!) that first coined the term the subscription economy some 10 years ago. It...

Unleashing the Power of AI: Transforming Customer Experiences for MVNOs

by Mark Prudhoe | Jul 16, 2024 | Artificial Intelligence, Customer Experience, MVNO

In today’s fast-paced changing telco environment, Mobile Virtual Network Operators (MVNOs) are presented with both opportunities and challenges. The industry has and will always be extremely competitive, but MVNOs must discover innovative ways to differentiate...

From Sign-Up to Go: MVNOs Embrace Digital Onboarding in the Digital Age

by Ajna Jalim | Jul 15, 2024 | Artificial Intelligence, Customer Onboarding, MVNO

The mobile telecommunications industry is buzzing with excitement as Mobile Virtual Network Operators (MVNOs) race to keep up with the digital revolution. Imagine this: You’ve just stepped off a plane in a new country, and within minutes, you’re connected, your SIM is...

Are MVNOs taking AI seriously enough?

by James Gray | May 27, 2024 | Artificial Intelligence, MVNO

Around this time last year, over 1000 leading experts in Artificial Intelligence (AI) wrote an open letter calling for a pause in the development of AI. The dangers to humanity were laid bare “Advanced AI could represent a profound change in the history of life on...

Recent Posts

  • AI and the MVNO Industry – Opportunities and Perhaps Mirages
  • 2G and 3G Shutdown: The beginning of a New Era?
  • Putting MVNO own goals behind to capture old audiences in a new way
  • The Telecom Singularity: When Networks Become Self-Aware?
  • What’s giving telecoms an ‘edge’?

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