eSIM and MVNOs: Readiness and Reality. eSIM is moving from supporting role to default expectation. As leading device makers treat embedded connectivity as standard rather than optional, activation shifts from plastic cards to software flows…
The Return of the Physical Storefront MVNO. Digital & eSIM activation & AI-powered customer service have set the modern standard for MVNO differentiation. Digital only & efficiency has taken priority over in-person service.
The Next Frontier of MVNO CX: Personalization, Proactivity, and AI. The MVNO market is evolving rapidly and the MVNOs are facing high competition due to which they can no longer rely only on price differentiation to win and retain customers.
Core Network Architecture for MVNO’s. The MVNO core network isn’t just a technical backend—it’s the engine that powers …
Monetizing Intelligence. During the last few months, we have discussed several aspects related to data, AI and its impact in the MVNO industry.
Full MVNOs … the evolution. A Young Ericsson Salesman on the Great Wall Wearing an Euskaltel Cycling Jersey, What Does That Have to Do with a Full MVNO?
The iSIM Revolution: MVNOs Must Adapt or Be Left Behind. After dozens of conversations with providers across the US, EU, Africa, Mexico & Brazil about…