ETIYA
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Introduction

Etiya is a leading software company providing customer experience focused AI driven Digital Transformation with its own award-winning product portfolio.

Founded in 2004, Etiya has more than 1.600 highly qualified employees and offices in 3 continents and 8 countries. Its microservice-based architecture, DevOps methodology and AI-driven portfolio provides competitive advantage to its customers by bringing agility and flexibility into their business.

Etiya provides turn-key, end-to-end digital transformation to many customers worldwide from different sectors including telecom, finance and retail. Its business processes and business entities are certified to the latest TM Forum standards, TM Forum Frameworx version 17,5, and achieved the highest number of conformant TM Forum Business Process Framework Level 3 Certifications of any vendor. It incorporates innovative AI technologies, including natural language processing (NLP) techniques, prediction and recommendation, in its portfolio. With the “Connected Customer First” approach which prioritizes the digital customer experience and the agile methodology it applies becoming digital-ready is possible in a matter of months via fast delivery of products and solutions.

Etiya exists to move agilely beyond existing standards in its relationships with the customers, in innovation, and in its ambition to expand and grow. Exceed, Every Day

We deliver our solutions in the following way:
Through a Flexible Hybrid Model, allowing you to either opt for the comprehensive, end-to-end Complete Package or to hand-select only the specific Solution(s), Component(s) and Product(s) that align precisely with your current needs.
Our Solutions / Offerings
MVNO, MVNE, BSS, OSS, Connectivity, Value Added Services, Mobile Device Services, Artificial Intelligence
Skinny MVNO (Branded Reseller), Thin MVNO, Light MVNO, Thick MVNO, Full MVNO
Mobile/cellular, Satellite, Fiber, DSL, WiFi
SIM Card, eSIM, iSIM, Multi-IMSI
Artificial Intelligence, Billing and Invoicing, Bundles and Promotions, Contract Management, Customer Communication, Customer Data Management, Customer Service (OMNI), eSIM/iSIM management, Inventory Management, Mobile APP, Order Management, Price Management, Product Catalog Management, Rating and Charging, Reporting and Dashboards, Reseller Management, Subscriber Management, Services Management, Online charging system, Policy and Charging Rules Function, Payment Management, Fraud Management, Fraud Protection, Prepaid Top-up
Capacity Planning, Configuration Management, Fault Detection and Diagnosis, Fault Management, Network Inventory, Network Management, Network Monitoring, Service Assurance, Service Activation, Service Delivery, Service Fulfillment, Service Provisioning, Service Reporting, Spectrum Management, Resource Allocation, Resource Orchestration
Campaign Management System (CMS), Customer Value Management (CVM), Data AI
Applications (APPs)
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Agentic AI, Automate Campaigns, Churn Predictions and Retention, Creation and Adaption of Bundles/Plan, Customer Support Automation, Data-driven and Personalized Marketing, Data-Driven Insights and Reporting, Dynamic Pricing, Network Optimalisation, Onboarding MVNOs, Onboarding Resellers / Partners, Onboarding Subscribers, Personalized Bundles/Plans, Predict and Manage performance, Prediction of Subscriber Behavior, Predictive Customer Service, Predictive Maintenance and Monitoring, Segmentation and Profiling
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Côte d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, DR Congo, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, St. Vincent and Grenadines, State of Palestine, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (territory), Yemen, Zambia, Zimbabwe
Company Contact Details
Istanbul - Türkiye
Turkey
Montreal - Canada
Canada
Amsterdam - Netherland
Netherlands
Lviv - Ukraine
Ukraine
Dubai - UAE
United Arab Emirates
Socials
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