AI and the MVNO Industry – Opportunities and Perhaps Mirages
The last 5 years or so have seen a lot of buzz in the world around the advent of Artificial intelligence. This buzz was supercharged around 2022 - 2023 when OpenAI released their large language model frontend, ChatGPT. We have written industry position papers on the opportunities that are...
2G and 3G Shutdown: The beginning of a New Era?
Why 2G and 3G Are Saying Goodbye? Imagine trying to stream a high-definition video on dial-up internet. Sounds frustrating, right? That’s basically what 2G and 3G networks feel like compared to the blazing speeds of 4G and 5G. Telecom providers are shutting down 2G and 3G for a few big reasons:...
Putting MVNO own goals behind to capture old audiences in a new way
In 1986, Sir Alex Ferguson took charge of Manchester United, a club stuck in the shadows of its former greatness. His early years were a struggle, near sackings, frustrated fans and no trophies in sight. Timing wasn’t on his side; the team wasn’t ready and English football was a tough arena. By...
The Telecom Singularity: When Networks Become Self-Aware?
As a telecom SME, I spend my days thinking about bandwidth, latency, and network topologies. But as I prepare for MVNO Nation in Miami (their first USA event), my thoughts drift to more speculative territory as I know AI will continue to be a hot topic. So, what happens when the networks we build...
What’s giving telecoms an ‘edge’?
The telecommunications industry remains in a state of continuous transformation. The recent advancements of 5G, IoT and edge computing are leading this transformation across a range of Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs) and IoT-focused businesses in their...
Turning your MVNO into a growth machine
The MVNO roller coaster Most MVNOs that we meet experience four distinct stages in their first five years: Launch frenzy Growth & scaling A reality check Capital raising (or maybe an exit) As a data and AI business specialising in telco and MVNOs, We have observed these phases from every...
The Many Meanings of Enterprise Connectivity for MVNOs
Enterprise connectivity is a large market, if not the largest market in the world; Kaleido’s IoT forecast projects there to be 6.7 billion cellular IoT connections worldwide by 2030. The vast majority of these will be used by enterprises, and are a strong opportunity for MVNOs who can provide a...
8 Obvious and Not-So-Obvious Ways to Reduce Churn as an MVNO
There’s no use trying to fill up a bathtub when the drain is open. Similarly, there’s little use in attempting to acquire large numbers of customers as an MVNO when your churn is out of control. So, let’s review some obvious and less obvious ways that an MVNO can go about reducing their churn. If...
Regulators, Information, and MVNOs: Their Impact on the Business
We're approaching the one-year anniversary of the first post Are MVNOs taking AI seriously enough? by our dear friend James Gray—a contributor to this community that we’ve all built together. His most recent post focuses on the integration of MVNOs into financial services, retail, and utilities, a...
MVNOs World will make you question your strategy and get it right. Here’s how.
This year’s MVNO’s World in Vienna will bring together MVNOs from around the globe. The event has long acted as an anchor in the MVNO diary. A point to exchange ideas, debate changes and strike commercial deals. This year’s meet will be no different and will cover perhaps one of the most...
The Invisible Burden: The Impact of Fraud Impacts on MVNO Financials
MVNOs operate on razor-thin margins, with leaders focused on managing acquisition costs, reducing churn, and tackling network fraud. Yet, one critical threat often flies under the radar and can have a huge impact on MVNO financials: Payments Fraud. Fraud-related payment failures—due to false...
Saying yes to the home grown agent and AI combo is putting MVNO’s ahead of the telco pack.
“Computer says no.” The iconic 2004 Little Britain skit with its biting satire about a terrible travel agent and automation’s cold indifference had audiences around the globe wincing in recognition. Two decades on, computers are saying “yes” at a pace we’ve never seen before thanks to AI that...
MVNOs: From Underdogs to Global Hunters
Over the years, I’ve had the privilege of running BSS/OSS platforms for some of the biggest names in telecom, including Vodafone and Frontier Communications. Today, as the founder and CEO of a SaaS/Services company, I’m seeing firsthand how the Mobile Virtual Network Operator (MVNO) model is...
Get Data ready for the Launch Frenzy – The MVNO roller coaster
We have met hundreds of MVNOs. They are all on the same journey, some will be better funded, some will take longer to scale, some will falter, some may not meet their aspirations. But one thing is as certain as taxes, and that is that there are 4 distinct stages that most MVNOs will travel through...
Evolving with Change Service Transitions and Transformations for MVNOs
Rules and relationships evolve, often ending as circumstances change — so why cling to permanence in the world of business? In a rapidly advancing, interconnected landscape, fresh technologies, platforms, and systems surface every day, each crafted to make our lives more efficient and our work...
Energy companies: launch an MVNO and avoid the commodity trap
I think we can all agree that MVNO differentiation is by far the most challenging topic in the virtual operator world. Differentiation is in many ways what will make or break you in terms of investment, time spent and ultimately success. For that reason, I figured I’ll suggest a value proposition...
Is Vibe Coding Good for MVNOs?
Vibe coding is a new way to build software fast — with AI writing and wiring code according to your commands. You sit back, give the AI instructions like “connect my CRM to this mobile operator’s geolocation API,” and let it handle the grunt work. Sounds dreamy? It can be — but only if done right....
From ISP to MVNO: A Global Perspective Converges Together
Over the past year, I’ve spoken with dozens of Internet Service Providers across North & South America and Africa. Some of those conversations happened in person, others during tradeshows or direct meetings. Nearly every time, the topic eventually shifts in the same direction “How do we become...
The Great Data Dump Distraction and the real opportunity for customer-centric brands
If there is one thing the telco industry has mastered, it is the art of perception. In a world where bigger often feels better, mobile plans boasting enormous data allowances have become the latest ploy mobile network operators are pulling from their increasingly sparse bag of tricks. Eye-watering...
Network APIs, a new revenue stream
According to Anatel data, in January 2025, Brazil had: 📱 263.3 million mobile phone accesses.💻 51.9 million fixed broadband accesses.☎️ 22.1 million fixed telephone accesses.📺 9.0 million pay-TV accesses. Additionally, according to the 2022 demographic census, there were just over 203 million...
MVNOs + MWC: A Missed Opportunity. Again?!?
Now that the Mobile World Congress 2025 is drawn to its frantic end and its 3rd Annual MVNO Summit has been concluded a question lingers: “How did the GSMA manage to, once again, hit the mark, and yet, miss the point entirely?” While the GSMA presented a seemingly targeted agenda, there is still a...
The Industries That Most Need IoT Don’t Know It
The biggest challenge in IoT isn't technology – it's marketing The Internet of Things (IoT) isn’t some far-off concept – it’s here, quietly transforming industries and reshaping how businesses operate. But it’s happening slowly. Almost invisibly. From smart cities slashing energy waste in street...
US MVNO Market Insights Lessons Learned from Meeting 30+ MVNOs in 2024
Last year, I had the opportunity to meet face-to-face with over 30 MVNOs operating in the United States. These insightful discussions provided a ground-level view of the market's current state, the challenges MVNOs face, and the strategies they're employing to thrive. For C-suite executives...
Differentiation in IoT Connectivity Among Fierce Competition
Examining the market for leading IoT CSPs (Connectivity Service Providers) within the domains of CMP (Connectivity Management Platforms) and eSIM capabilities, it is immediately evident that some real innovation is being brought to market in response to the growing maturity and complexity of...