How Travel e-SIM Providers are Redefining Connected Tourism?
Travel eSIMs have moved from niche convenience to mainstream travel essential in Europe with remarkable speed. What once felt experimental is now becoming part of the default travel toolkit. For MVNOs, MNOs, fintechs, and travel platforms alike, this is no longer a side trend it is where the next...
Is the video the best channel for MVNOs?
How to Reach Customers (and Deliver Our Message) Across my various posts on this blog, I have highlighted several aspects that I find particularly interesting within the MVNO ecosystem. One recurring theme has been differentiation as a fundamental factor for the success of a mobile virtual network...
Decision deadlock – don’t let it derail your operational ambitions
As a market or as market builders I believe many of our cohort and customers are stuck in decision deadlock, unsure if they pour money into their traditional voice/data/telco stack(s), adopt AI, or invest in human capital. So they should be, but the thing about decisions is that they need to be...
A Year in Review: Top 10 Topics of 2025
MVNOs spent 2025 oscillating between breakout growth and existential crisis. From Thailand's effective shutdown of its MVNO sector to the quiet ascendancy of fintech embedded-mobile plays, this year crystallized a truth that industry insiders have been keenly aware of for more than two decades:...
Managing device identity with global deployments
As mobile networks become more distributed and cloud-native, a subtle but important challenge continues to surface for enterprises and operators alike: how do you keep a consistent IP address scheme for devices when sessions are no longer anchored to a single packet gateway? For years, the default...
What If Segmentation Disappeared? How AI Is Redefining MVNO Strategy
At MVNO Nation Alicante 2025 I did a keynote using Marvel's What if analogy. What if segmentation, the cornerstone of MVNO strategy, snapped out of existence overnight? Inspired by Marvel’s “What If…?” this article takes the reader on an alternate-timeline journey to rethink the future of brand...
APIs Build Modern Telecom
APIs often get dismissed as “not enough” for a modern operator. Some voices argue that telcos should rely on one large platform that promises to handle every workflow inside a single system. It sounds simple on paper: Plug everything into one place and let the platform take care of the hard parts....
Connecting the campus: Is there a branded mobile opportunity hiding in our lecture halls?
The university campuses of Australia and New Zealand are full again. After a pandemic-induced pause the rebound in international student enrolments has been significant and beneath the statistics of returning students lies a massive, under-serviced opportunity in the telecommunications sector: a...
A new 3G moment for Mobile Industry
Every few decades, a technological wave doesn't just improve existing services; it fundamentally redefines how we live, work, and connect. for the mobile industry, there’s little debate about which wave cast the longest shadow: 3G. Before 3G, Mobile phones were primarily for calls and texts. the...
Partnering for prosperity – a digital value fabric
Introduction “If you want to go fast, go alone; if you want to go far, go together,” is an African proverb. It is as applicable to the telecom world today as it is to individuals as a philosophical perspective. The telecom world has grown to where it is from the world of “What God hath wrought” -...
MVNOs Can Modularize Their Core for Expansion
Author’s Note This article explores a theoretical and forward-looking approach to MVNO core modularization.It reflects my curiosity and interest in how network design can evolve from rigid, inherited systems into dynamic, brand-driven architectures. The ideas presented here are based on research...
Four payment processing traps that cost MVNOs money (and how to avoid them)
Most MVNO operators don't think about payment processing until something goes wrong. By then, it's usually costing them—in lost revenue, frozen accounts, or frustrated customers who can't complete transactions. The truth is, your payment processor can either be a silent growth partner or a hidden...
MVNO Nation Live: A Global Gathering for Mobile Providers
Last week, members of the mobile community from across the globe gathered in Alicante, Spain for MVNO Nation Live, a 3-day event packed with expert speakers, debates, networking, a lively exhibit hall, and a global awards ceremony. After a great experience at the US event in May, I looked forward...
How are MVNOs unlocking enterprise value?
Fragmentation: The Invisible Wall in Enterprise Telecom A few years ago, I helped a global enterprise to set up mobile connectivity across its markets. Seven countries. Seven providers. Seven dashboards. Seven support teams. Each market had its own billing cycle, pricing model, and compliance...
MVNO Nation Live is here!
La millor terreta del món! (The best little land in the world) This blog post is a very special one, and that’s why I asked my dear friend Walter to save me the November 2 slot to publish it. So, what makes it so special? Since a picture is worth a thousand words, let’s start with the...
Why New Zealand’s branded mobile market is set to go from Xero to a Crowded House virtually overnight
The land of the long white cloud has a long held reputation for punching above its weight. Australia’s Trans Tasman cousin is an established rugby powerhouse, a relatively small but mighty nation home to forward thinkers, world famous musicians, tech innovators and proven executors. It’s the...
eSIM and MVNOs: Readiness and Reality
eSIM is moving from supporting role to default expectation. As leading device makers treat embedded connectivity as standard rather than optional, activation shifts from plastic cards to software flows. For MVNOs, this change compresses onboarding times, reduces logistics, and broadens the canvas...
The Return of the Physical Storefront MVNO
Digital & eSIM activation & AI-powered customer service have set the modern standard for MVNO differentiation. Digital only & efficiency has taken priority over in-person service. In Latin America, Africa, and elsewhere in the world, an old trend is reemerging as MVNOs return to...
The Next Frontier of MVNO CX Personalization, Proactivity, and AI
The MVNO market is evolving rapidly and the MVNOs are facing high competition due to which they can no longer rely only on price differentiation to win and retain customers. Along with providing network and customised bundles, customer experience (CX) has also become the decisive factor and...
Core Network Architecture for MVNO’s
Core Network Architecture for MVNOs: A Simplified Breakdown for Business Teams Why Business Teams Should Care The MVNO core network isn’t just a technical backend—it’s the engine that powers customer experience, monetization, and strategic agility. Whether you're launching a new brand, expanding...
Monetizing Intelligence
From Connectivity to Monetization: The Next Layer of Intelligence During the last few months, we have discussed several aspects related to data, AI and its impact in the MVNO industry. In "Intelligent Innovation: How AI is Transforming the MVNO Landscape", MVNO Index, June 2025, we emphasized how...
Full MVNOs … the evolution
2006 — what a time that was!China, 2007: A young Ericsson salesman standing on the Great Wall, wearing an Euskaltel cycling T-shirt. What does that have to do with a Full MVNO? It was the reward for an outstanding project — the launch of Ericsson’s very first Full MVNO worldwide, achieved in...
The iSIM Revolution: MVNOs Must Adapt or Be Left Behind
Over the past year, I’ve had dozens of conversations with providers across the US, Europe, Africa, Mexico and Brazil about their IoT strategies. The same themes keep coming up: scalability, cost efficiency, differentiation and how to manage millions of devices without drowning in logistics and...
AI must be foundational, not an add-on
When glancing through the previous guest blogs, it is impossible to miss all the promises, hopes and opportunities with AI. The willingness to incorporate AI is clear. So are the hopes that it will disrupt telco in the same way it has law and software engineering. Yet, no one seems to acknowledge...