3 payment metrics MVNOs should track

by | Feb 9, 2026 | , ,

As fraud pressures rise and customer acquisition costs continue to climb, payment performance has become a strategic issue for MVNOs—not just a finance concern. This article outlines three critical payment metrics every MVNO should be tracking in 2026: approval rate, decline reason distribution, and true cost per transaction. Together, these indicators reveal how much revenue is being captured, where legitimate transactions are being lost, and what payment processing really costs beyond headline rates. For MVNOs operating at scale, small improvements in these areas can translate into millions in incremental revenue.

read more

Why Modern MVNOs are built on CRM, Not just Networks

by | Feb 2, 2026 | , , ,

Modern MVNOs no longer differentiate on network access alone. While coverage, wholesale rates, and launch speed remain important, long-term success increasingly depends on how well the business understands and serves its customers. This article explains why CRM has become the structural backbone of modern MVNOs, sitting at the centre of increasingly complex OSS, BSS, billing, logistics, and support stacks. Rather than replacing these systems, CRM connects them—turning fragmented operations into coordinated customer journeys and enabling MVNOs to compete on experience, not just connectivity.

read more
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. More information about our Privacy Policy