The 5 Things US MVNOs Must Get Right in 2026

by | Feb 5, 2026 | , ,

Modern MVNOs no longer differentiate on network access alone. While coverage, wholesale rates, and launch speed remain important, long-term success increasingly depends on how well the business understands and serves its customers. This article explains why CRM has become the structural backbone of modern MVNOs, sitting at the centre of increasingly complex OSS, BSS, billing, logistics, and support stacks. Rather than replacing these systems, CRM connects them—turning fragmented operations into coordinated customer journeys and enabling MVNOs to compete on experience, not just connectivity.

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What If Segmentation Disappeared? How AI Is Redefining MVNO Strategy

by | Dec 4, 2025 | , ,

What if the cornerstone of MVNO strategy—market segmentation—suddenly disappeared? Inspired by Marvel’s “What If…?”, this article explores an alternate timeline where Artificial Intelligence redefines the telco universe. We dive into how AI is moving operators beyond static demographics to a “Segment of One,” where every subscriber receives real-time, personalized pricing, context, and support. This shift doesn’t just refine the old model—it obliterates it, making agility, open APIs, and trust the new superpowers. Learn the massive implications for marketing and networks, and get a 90-Day Action Plan for building a flexible, hyper-personalized MVNO stack.

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