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Introduction

Tel‑Consult is an MVNO‑focused consultancy that turns bold mobile and connectivity concepts into profitable, scalable businesses.

We specialise in crafting differentiated value propositions that resonate with clearly defined target segments, backed by robust retail and wholesale pricing and go‑to‑market strategies. Business models supported include MVNOs, MVNEs, IoT/M2M providers, fixed/NBN operators, and telecoms resellers, whether at greenfield launch, expansion, or renegotiation stage.

With over 30 years of industry expertise in advanced, highly competitive markets with deep knowledge of local wholesale and retail dynamics, our experience is applied across all business stages: from market sizing, commercial opportunity assessment, and proposition design through to host‑operator negotiations, platform and supplier selection, contract finalisation, and launch execution. Any technical, commercial, and regulatory barriers are surfaced early, reducing risk, avoiding costly missteps, and accelerating time to market.

Consultancy
Business Plan and Strategic Road mapping, Marketing and Commercial Strategy, Minimum Viable Product design
Organizational Design, Regulatory, Licensing
Financial Plan and Modeling, Fundraising and Investor Deck Support, Host MNO/MNVE Partner Benchmarking/Audit, Mergers and Acquisitions Due Diligence, RFP/RFQ/RFI Management, Vendor / Solution Provider Selection, Wholesale Negotiations
Build-vs-Buy decision support, Connectivity Strategy (National/International), Technology Roadmap (e.g.: eSIM and 5G), Upgrading from Light to Thick/Full MVNO
Training
Churn and Retention, Commercial and Pricing Workshops, Digital Transformation, MVNO Business Fundamentals, Onboarding process, Roaming for MVNOs
BSS/OSS System Administration, Wholesale Billing and Reconciliation
Analytics
Break-Even and Cash Flow, Churn and Retention Analytics, Customer Acquisition Cost (CAC), Customer Lifetime Value (LTV), LTV/CAC Optimization Strategy
Performance (KPI) Reporting, Roamer/International Traffic
Project Support
Fast-Track Launch Planning, Host MNO/MVNE Interconnect, Testing and Management, Launch Management, Platform Migration Management, Telecom-as-a-Service (TaaS) Integration
Customer Experience Design and Audit, Interim Management / Staffing, Project Management (PMO)
Australia, Malaysia, Netherlands, New Zealand, Singapore, United Kingdom
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