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Embedded connectivity and the future of Customer Loyalty

by Damien Hansen | Nov 25, 2024 | Customer Experience, MVNO

Embedded connectivity and the future of customer Loyalty. Branded mobile services are revolutionizing customer loyalty. By seamlessly integrating with loyalty programs and offering personalized rewards, these services turn everyday mobile interactions into opportunities for deeper engagement and value creation.

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The data economy: why it matters for MVNOs

by Tanya Hyams-Young | Nov 21, 2024 | Artificial Intelligence, Customer Experience, MVNO

The data economy: why it matters for MVNOs. This article explores the concept of the data economy and its implications for Mobile Virtual Network Operators (MVNOs). It argues that MVNOs need to transition from being tech-focused to data-driven businesses to thrive in the current economic landscape.

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Choose your MVNO partners wisely – dos and don’ts.

by Sara Rasmussen | Nov 18, 2024 | MVNO

Choose your MVNO partners wisely – dos and don’ts. Finding the right partners is crucial for MVNO success. This blog post provides valuable insights on how to select partners who align with your vision and offer the necessary technical and operational capabilities.

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How travel eSIMs can bring more players into the Connectivity Value Chain

by James Moar | Nov 11, 2024 | eSIM, MVNO, Roaming

How travel eSIMs can bring more players into the Connectivity Value Chain. Network operator roaming charges are somewhat infamous for their cost in many countries, and as a result, a large number of travellers go ‘silent.’

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Web3 and MVNOs: What can MVNOs learn from Web3 and Crypto?

by Mark Prudhoe | Nov 4, 2024 | MVNO

Web3 and MVNOs: What can MVNOs learn from Web3 and Crypto? The exciting intersection of Web3 and Mobile Virtual Network Operators. How can blockchain technology and decentralized finance revolutionize the mobile industry.

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Customer Experience (CX) not QoS or QoE

by Santiago Gomez Pelaez | Nov 1, 2024 | Customer Experience

This blog delves into the importance of customer experience (CX) for Mobile Virtual Operators (MVNOs), emphasizing its role as a key differentiator. The author explores how data-driven insights and AI-powered tools can enhance CX by providing personalized support and optimizing service delivery.

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Recent Posts

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