The data economy: why it matters for MVNOs. This article explores the concept of the data economy and its implications for Mobile Virtual Network Operators (MVNOs). It argues that MVNOs need to transition from being tech-focused to data-driven businesses to thrive in the current economic landscape.
This blog delves into the importance of customer experience (CX) for Mobile Virtual Operators (MVNOs), emphasizing its role as a key differentiator. The author explores how data-driven insights and AI-powered tools can enhance CX by providing personalized support and optimizing service delivery.
Games of Phones. Every time Apple releases a new iPhone, carriers compete fiercely to offer customers the best deals, often giving away the latest devices or offering significant discounts. This “game of phones” is driven by the desire to acquire new customers and drive long-term profit through installment plans and premium subscriptions.
Damien Hansen argues now is the time to convert the remaining free-to-air television viewers into paying mobile customers. For network-owned streaming services, it’s about increasing wallet share and customer loyalty with a branded mobile and broadband offering.
Why industry jargon is out and loyalty is in when it comes to talking telco? In the realm of telecommunications, traditional jargon is losing its appeal. As consumers seek deeper connections with brands, loyalty programs are emerging as a powerful tool…
Unleashing the Power of AI: Transforming Customer Experiences for MVNOs. In today’s fast-paced changing telco environment, MVNOs are presented with both opportunities and challenges….
Happy Customers, Happy Business: The Recipe for Success. Across the vast online landscape of MVNO information, a critical question consistently arises: what separates successful MVNOs from the rest?
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